Express Shipping Policy

1. Delivery Service

All orders from Ansarosh Leather include free standard delivery. There are no additional delivery charges for eligible purchases made through our website.

Our team prepares each order carefully before dispatch to ensure your selected footwear is checked, packaged securely and ready for delivery.

2. Order Tracking

Where tracking information is available, customers will receive relevant delivery updates after their order has been dispatched.

Please ensure your contact details are accurate when placing an order so that delivery information can reach you successfully.

3. Free Returns and Exchanges

We want customers to feel confident when choosing their footwear.

• The first return or exchange request for an order is provided with free return delivery.
• Any further return or exchange requests may be reviewed individually and delivery costs may apply depending on the circumstances.
• Items should be returned in their original condition with suitable packaging.

4. Return Time Limit

Customers may request a return or exchange within 30 days from the date the order is delivered.

Items that show signs of wear, damage caused after delivery, or changes made by the customer may not qualify for return or exchange.

5. Delivery Responsibility

We take care to prepare and dispatch orders correctly. However, delivery schedules may be affected by factors including courier delays, incorrect delivery information, extreme weather conditions, public holidays or other events outside our reasonable control.

We will provide reasonable assistance where delivery issues occur, but we cannot accept responsibility for delays caused by circumstances beyond our direct management.

6. Incorrect Information

Customers are responsible for providing complete and accurate delivery information when placing an order.

If an order cannot be delivered due to incorrect information provided during checkout, additional arrangements may require further review.

7. Product Care Before Use

We recommend checking your footwear carefully after receiving your order and trying products indoors first to ensure the correct fit before outdoor use.

8. Changes To This Policy

We may update this Express Shipping Policy when necessary to reflect improvements to our services.

Any changes will take effect immediately once published on this page.

9. Company Information